Assist
Chatty agents for your website
Your visitors have questions. Your site has the answers — buried across dozens of pages. Edge Assist connects the two: instant, cited answers drawn from your own content, added with a single line of code.
Free to start — 250 answered questions every month, no credit card required.
Do you ship to New Zealand?
Yes — we ship worldwide, including New Zealand. International orders are dispatched within 2 working days, and delivery typically takes 5–10 days. Shipping is free on orders over $75. See shipping & delivery for the full rates.
1
Line of Code
250
Free Questions / Month
1¢
Per Question After
10k
Documents per Site
How it works
From your content to answered questions in three steps. No training, no tuning, no prompt engineering.
Point Assist at your content
Publish a content index from your site build, or drop documents into an Edge Storage bucket. Assist ingests it automatically and stays in sync — update your site and Assist knows within the hour.
Drop in the widget
One line of code adds a search-and-ask box to your site. Use the floating launcher, bind it to your own search icon or ⌘K, embed it inline in a help centre — or skip integration entirely and share your site's hosted assistant page.
Visitors ask, Assist answers
Answers stream in word by word, grounded in your content, with citations linking back to your pages. Questions Assist can't answer from your content are politely declined — no making things up.
Built to answer, not to impress
Assist is deliberately conservative: it answers from your content, cites its sources, and hands you the controls.
Grounded answers, cited
Every answer is drawn from your content and cites the pages it came from. Assist never invents facts or numbers — if your site doesn't say it, Assist doesn't either.
Search and chat in one box
Instant search results as visitors type, and a full conversational answer when they ask a question. One widget replaces your site search and adds AI on top.
Streaming, cached, fast
Answers stream word by word. Repeat questions are answered instantly from a per-site cache that invalidates itself whenever your content changes — and paid sites can pre-warm it, answering hundreds of likely questions before the first visitor asks.
Real conversations
Follow-up questions work — "why?", "how much?", "on this page?". Conversations survive closing the box, and visitors can pick up where they left off or start fresh.
You have the final word
Pin authoritative facts and curate exact answers for high-stakes questions. Browse every question visitors ask and correct any answer in one click.
Your brand, your rules
Theme it, position it, turn features on or off. Paid sites can remove Edge branding entirely — or white-label Assist under their own assistant name.
Replaces your chatbot
A "How can we help?" launcher opens straight into a chat — set the message yourself, rotate several, or seed questions that start the conversation pre-asked. We binned our own chatbot for it.
A human when it matters
If Assist can't answer or a visitor asks for a person, it collects their email and hands the whole conversation to your support inbox — transcript attached, reply goes straight to them.
It's running on this site right now
We don't sell anything we don't run ourselves. The search icon in the navigation above and the launcher in the bottom corner are Edge Assist — the exact widget you'd be adding to your site, served from the same script tag. Press ⌘K and ask it something.
Answers every question about Edge products, pricing, and how-tos
Re-ingests the whole site automatically on every deploy
Serves repeat questions instantly from cache, site-wide — and "is there a limit on this page?" is answered against the page you're reading
// Add Assist to any site
<script src="https://assist.edge.network/widget.js"
data-sitekey="ea_1a2b3c4d5e6f"></script>
// That's it. Content already ingested:
✓ 214 pages indexed from yoursite.com
✓ Widget live — search + ask enabled
→ First question answered in 0.4s (cached)
Find out what your visitors actually want
Every question a visitor asks is a signal you've never had before. Assist turns your site into a listening post: see what people are looking for, what your content fails to answer, and fix it — in your content or with a one-click override.
Each one is a content gap — or a one-click override
Your content already has the answers
Add AI answers to your site in two minutes. 250 answered questions free every month — no credit card needed.
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